My customers will tell you.
I don’t just make promises.
I keep them.
Bill (William Locklin - Owner, Nightscaping)
I was reading about all the wonderful ways Bill has impacted everyone's lives and I stayed quiet, as I did not have the opportunity to ever meet with Bill in person. I have had a few phone conversations with him so I can relate to all the character strengths you guys have talked about. How do you know the true impact of a person? Well, I genuinely felt sadness at the news of Bill's passing and yet here was a person I did not have the pleasure to meet. What a remarkable person to have such a broad based affect, even if you are not in the same room. I wish I had the opportunity to meet Bill. I can only say thanks for letting me listen, look at the pictures, and enjoy your stories.
-Cyndi
Pro Light in Ma.
Bill Locklin Yesterday I called your office and I would like to thank you and your staff. Everyone I spoke to from the receptionist, customer service, to tech service was very courteous, prompt and helpful in resolving my problem. Best of all I didn't have to press one for English, and listen to music for a half hour.
John Chackerian
Just want to say "Thanks" for getting those relays off to me. I swapped them out and everything works A-o-kay!
As Shakespeare said in Julies Caesars, and I cannot quote verbatim as I once could "The evil that men do lives after them, the good is often buried with their souls." So to is it with business. You as a manufacturer and me as a contractor too often only hear of problems and never of the success. Yourself, Connie, Rob, Doug, Tee, and the countless names working at Nightscaping that produce and pack products are a tremendous asset to my business. I would not be where I am today without all of the support that you dish out so freely from Redlands.
This note is to say "thank you" for all the time I needed to say it and probably forgot to.Hunter Payne, Georgia
ORION OUTDOOR LIGHTING
"Mr. Locklin: I just want to thank you for the response you provided me while trying to determine what was the problem with my wonderful transformer. Mr. Smith was a delight to meet and he immediately set me up....and showed me what to do and I was on my way to get lights in my yard again....Its rare now a days to find companies with individuals of integrity: both you and Mr Smith are a rare find. It was a delight to deal with you and I am glad to have your product in my house."
-Irma
AZ
"I am a proud owner of your products. Also, would like to commend your company on the support they provide to your customers". Read more to find out why.
Allen D. Stock
Homeowner, Austin, Texas
"We here at the New Jersey Nursery and Landscape Association, Inc (NJNLA) wanted to install the best night lighting system possible for our office and grounds. The choice of Nightscaping was a forgone conclusion."
-S. Howard Davis
NJNLA President, Bordertown, NJ
"Thank you for the Jayliter GU-1901CU you graciously sent to our store. We are Coastal Lighting are very impressed with the look and function of the slimeline copper up-light. In the time we have had it, we have had an opportunity to share it with a few of our contractors and have been met with very positive feedback. It appears that we may have a future demand for this style of lighting and look forward to working with you and your company."
Thank you again for your time and effort in getting this product to us and our customers.
-Bud Gollsby
Coastal Lighting, Redlands, CA
"I want to compliment you (Bill Locklin) and Nightscaping on serious improvement of your already top of the industry service provision. I've had a few jobs that needed special, quick responses and Nightscaping has been there for me, but most importantly for my customers."
- Kevin Islander
Stewart-Jackson Sprinklers Inc., Torrance, CA
"Hello:
I moved into a new lake home 3 months ago. The original owner had done extensive and quality landscaping which included a "Nightscaping" lighting system. Although a relatively simple one (a T-250-SS Power Center, a digital timer, photocell and 6 lighting fixtures), it was very nicely designed. Unfortunately, the property had been bought by an investment developer who neglected the property for 3 years, with no one living in it for the past 2 years. Hence, when I moved in, none of the outdoor lighting worked. I also did not have the funds at present due to the new home purchase and moving expenses to hire professionals to solve the problem.
I have a bit of familiarity with regular electrical wiring, but absolutely none with 12V wiring. Fortunately, the powercenter had "Nightscaping" on it and when I did an internet search, I ended up on your site. As I read through some of the information, I figured the next step was to figure out what powercenter I had. That was actually the hardest part of the job. I couldn't, for the life of me, figure out how to open the power center. (It's very simple once you know how, but until then, it is quite the puzzle...) Finally, through persistence, I did discover the key. From there I was able to ascertain what components were in this system and learned that it had last been serviced in 2003 (3 1/2 years ago.) Again turning to your site, I found the maintenance schedule, and set about performing the tasks -- a wide variety of insect invaders had made many, many homes in the equipment (including a hive of wasps and large hoards of spiders, as well as white cocoons containing unknown creatures). I removed the invaders (carefully in the case of the wasps), cleaned out the fixtures, removed what was left of the lamps and took them all to a quality supplier who deals with Nightscaping fixtures. He sorted through the remnants (many of the bulbs were in pieces) and was able to sort out what I needed. I then replaced all of the lamps, turned the bypass toggle switch to on and presto, the lights worked. Next, I read the instructions for the Powercenter and Digital Timer, set everything, and waited until dusk when the lights all went on just as scheduled and turned off again just as nicely at the appointed time.
I was very impressed with the quality of your product that it could survive the degree of neglect that it had experienced and still work perfectly once it was cleaned and relamped. It is a beautiful, as well as quality system. I feel fortunate that the original owner chose Nightscaping.
Now, for the question: I noticed reference to 100 hrs. of battery backup for the timer in case of power failure (on the digital timer instruction sheet). Is there an actual battery that provides this backup? If so, how would I tell if it needs to be replaced?
Thanks much for an excellent product and website.
-Michelle Moran Middleton,
WI ( consumerinfo {a} sbcglobal.net )
"It is reassuring to know that there are still companies out there like yours who are willing to stand behind their products."
-Glen Mosby
Homeowner, Allen Park, Michigan
"The illumination at night really enhances the total package and gives it (the house) the quality and professional look we desired."
-Robert J. Moran
Homeowner, St. Petersburg, FL
"I am a very happy customer and I am very impressed with the Nightscaping company and how they stood behind their product."
-Patricia Richardi
Homeowner, Ripon, CA
"I take great pride in all my yard lighting installations. I've found your (Nightscaping's Transformers to be top of the line and the variety of your fixtures unequalled."
-Craig W. Pendarvis
Pendarvis & Associates, DeBary, FL
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